Dec
7
By Robyn Reis
It’s that time of year to overindulge in the name of family, friendship and general merriment. For businesses, it’s also a time to reflect on the previous year and set new goals for the upcoming year. I don’t know about you, but I find it both exhilarating and demotivating at the same time, but this year I did something different and what a change it made for me…
Jul
27
By Robyn Reis
You may have noticed I’ve been away from my blog for awhile … and I’ve come to notice that there is a current underlying theme with my coaching work recently and thought it was a great blog opportunity to share…
Apr
15
By Robyn Reis
If you’re not familiar with marketing guru and visionary Seth Godin, let me be the first to introduce you to a remarkable human (and yes, I have a crush on him!) …
Mar
17
By Robyn Reis
In Part 1 and 2 of this series, the importance of practice culture and the intricate moving parts of interviewing from both the candidate and employer perspectives was reviewed. In the series final, you’ll learn ways to successfully onboard a new hire so that both employer and new employee enjoy a mutually rewarding relationship that lasts…
Mar
2
By Robyn Reis
I recently rented the movie, The Intern, and Robert DeNiro’s character mentioned this Mark Twain quote as one of his favorites. It’s one of mine, too. My husband’s company has built a 35-year industry reputation on a similar guiding principle ~ always do what is right for the customer, even if it’s not what is right for the company….
Jan
27
By Robyn Reis
You’ve probably heard the business adage “make time to work on your business, not just in it” and for dentists, that truth is not easily embraced. They are well prepared and trained to provide clinical services, but not necessarily how to run a successful business…
Jan
6
By Robyn Reis
I get asked this question all the time and I’m always fascinated by the responses when I ask the question back “what do you think the difference is?”.
Dec
28
By Robyn Reis
It had a been a particularly busy day and after realizing the lack of food in my house, our family opted for takeout from a local restaurant. It was serendipity when I opened my fortune cookie, as it read ‘leadership is action, not position.’
Dec
2
By Robyn Reis
It seems silly calling these ‘secrets’ to increasing business, however, many dental practices fall short in these areas in serving their patients without even knowing it!
Dec
2
By Robyn Reis
Stephen Covey, renowned author and business thinker, talks about seven habits that successful people employ. If you haven’t read his 7 Habits book, I highly recommend you do! One of his habits includes “seek first to understand, then be understood.”