I think we can agree that change is difficult for most human beings and when you’re buying or selling a business that has people at the heart of its operation, you are navigating a minefield of potential outcomes. Here are some tips to help buyers through the transition process with team members …
If you’re not familiar with marketing guru and visionary Seth Godin, let me be the first to introduce you to a remarkable human (and yes, I have a crush on him!) …
Over the years, I’ve learned that when patients are prepared and know what to expect, they have a great dental experience. On a recent family trip to Sedona, AZ for Spring Break I happened upon another learning opportunity by going on an ATV excursion. Let me share our story …
Whether you’re looking for a new opportunity or your practice is seeking a new team member, interviewing for a position is a two-way street. Learn about what tools are helpful, how to put your best foot forward and what to do when it’s not a good fit…
Seeking a new job opportunity can be exciting and motivating, yet it can be stressful and frustrating for the rest of the team, especially when the existing culture is disrupted. Culture is king and it plays a big role in hiring for success…
Despite your best efforts, you will encounter patients who respond to your treatment presentation with “I need to think about it.” Keep in mind that ‘no’ now does not mean ‘no’ forever, so having a strong follow-up plan in place is key…
Reflections on a family’s loss and one simple act that shows the power of a community coming together…
If I had a dollar for every time I was in a dental practice and overheard someone say, “But we can’t tell Mrs. Jones she needs all that treatment, she can’t afford it!” I’d be a very rich woman…
When treatment options extend beyond the dentist’s skill and comfort level, a referral to a specialist is often made. All too often, though, these referred patients are ill-prepared for what happens in a specialist’s office and this leads to confused dentists, frustrated specialists, and worse, disillusioned patients who don’t get the necessary care …